The Installation Process

When it comes to installing your spa, Crystec work tirelessly to take care of everything for you. From start to finish, ensuring every detail is covered and all you need do is enjoy the safe delivery and installation of your new spa. Simply relax and enjoy.

Spa Positioning

Once your spa has arrived on site, using specially designed equipment, the team will manoeuvre your spa into position for you. Crystec are happy to include a forklift for reaches up to two stories or 17m in height and/or if our trained Engineers feel it necessary. If, however your installation requires a larger crane for access then this will be discussed prior to delivery. You will be fully informed throughout the process.

Electrics / Power Supply

Crystec include all aspects of electrical fitting for your spa. Whether you have purchased a 13amp plug and play or a spa that requires a 32amp connection, Crystec have it covered.

Water Fill

To ensure your complete satisfaction, Crystec’s fully trained staff will always stay with you and your spa right to the end of the installation process, filling and testing your spa before leaving. This is a great opportunity for you to ask any further questions you may have and, to ensure your spa is ready for use as soon as possible. Once filled, they will talk you through the control systems and complete the initial panel set up for you.

Chemical Training

Finally, understanding water balance is key to ensuring the most enjoyable bathing experience. Crystec’s fully trained installation team will give you the essential chemical training required to maintain the best conditions in your spa.